Invoices are created for all orders made on Fiverr so you can easily track your purchases, cancellations, and deposits. Depending on your country, these invoices can also be used for tax purposes.
To ensure smooth transactions, keep your billing information current and up to date before placing an order.
Getting your invoices
Note: Invoices for purchases made using Fiverr credits exclusively aren’t issued as Fiverr credits are not equivalent to any currency.
All invoices are available on the billing history page.
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- Filter or search your invoices
- Download your invoices individually
- Select and download multiple invoices using the checkboxes > Download a CSV report/ zip of PDF files
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- Download invoices securely from your billing history page. For Fiverr Pro, only the account's admin and billing managers have access to the billing history page and are able to download the team's invoices.
Invoices via email
On your billing info page, be sure to mark the checkbox to automatically receive your invoices via email.
Invoices from Customer Support
If your invoice is not available for download, please contact Customer Support using the Contact us tab at the bottom of the page. To make the process more efficient, please supply:
- Your order number/s
- Timeframe; e.g., April 2021
- Your original invoice number
Note: If you are not the admin or billing manager of your account, you will not have access to the invoice or the invoice number. Please have the admin/billing manager contact Customer support directly using the Contact us tab at the bottom of the page.
FAQs
- The billing information is visible only to the administrator and billing manager. The billing information will be used to create invoices on orders made with the Pro saved payment method and will be sent to the admin's registered email address.
- An invoice is sent to the admin's email address for every order using the business's saved payment card. If you would like to get invoices with your business billing information, complete the details required under the billing information tab. If you are not the admin or billing manager of the account, please contact them to have them update the billing information.
- You will get a receipt for your initial deposit and you will also receive an invoice for each order placed. This will be delivered through Fiverr consistent with all invoices. For more information, please see our article Settings, Payments & Billing.
Note: Only admins and billing managers have access to invoices, even if the member placed the order. If you are a member of a Fiverr Pro account, please ask the admin to send you the invoice you require or ask to be made a billing manager. - The administrator and billing manager have the option to view and download invoices in bulk from the billing history tab.
- The invoice will show the currency that was used to make the payment.