Taxes on orders

Add your billing information

1. Log in and go to your Billing info page > Fill in the required information.
2. To receive invoices to your registered email address, check the box in the billing section.

Learn more with Fiverr invoices.

Countries where clients pay taxes for orders made on Fiverr

Note: If you're also a freelancer and you would like to issue an invoice to Fiverr, you can learn more with Freelancer taxes.

Clients in the US: Sales Tax

Due to new US tax laws, if you're a client located in the US, you may need to pay state Sales Tax for services bought on Fiverr.  If you are located in the US, you may be required to fill in your ZIP Code at checkout and see a new pricing component on your payment page.
 

This tax is applied only in certain states in the US:

• Alabama - AL

• Arkansas - AR

• Colorado - CO

• Connecticut - CT

• District of Columbia - DC

• Hawaii - HI

• Iowa - IA

• Idaho - ID

• Illinois - IL

• Indiana - IN

• Iowa - IA

• Kansas - KS

• Kentucky - KY

• Louisiana - LA

• Maine - ME

• Maryland - MD

• Minnesota - MN

• Mississippi - MS

• Nebraska - NE

• New Mexico - NM

• North Carolina - NC

• Ohio - OH

• Pennsylvania - PA

• Rhode Island - RI

• South Dakota - SD

• Tennessee - TN

• Texas - TX

• Utah - UT

• Vermont - VT

• Washington - WA

• West Virginia - WV

• Wisconsin - WI

• Wyoming - WY

Clients in Canada: GST, QST, HST

Due to regulations, Fiverr clients from Canada must pay tax when ordering digital services on Fiverr.  Fiverr must collect the tax from the relevant users according to their province or territory and deliver it to the Canadian tax authorities.

Exemptions:

• If users enter a valid GST/HST ID, they will be exempt from paying federal taxes (if they don’t input anything, they will pay tax)
• If a Quebecian user enters a valid QST ID, they will be exempt from paying provincial tax (if they don’t input anything, they will pay tax)

Clients in Israel: VAT

For clients located in Israel, Fiverr charges Value Added Tax (VAT) to those who order services on Fiverr. This means that a VAT charge will show up on all invoices and orders. 

If you have a valid Israeli VAT ID number and you are eligible for a tax refund, you may submit Fiverr's invoice to the Israeli Tax Authorities. To receive an invoice with your company or personal details, you should fill out your billing details and check the box for receiving invoices through email. If no billing information is listed on the account, the invoice will be issued with the account's username only.  If you don't have a VAT ID number, please consult with your local tax authorities to claim back these funds. 

Clients in Russia: RU VAT

VAT for clients located in Russia (RU VAT):

For clients located in Russia, Fiverr charges Value Added Tax (VAT) to those who order goods and services on Fiverr. This means that a VAT charge will show up on all invoices and orders.

Clients in the UAE: VAT

For clients located in the UAE, Fiverr charges Value Added Tax (VAT) to those who order goods and services on Fiverr. This means that a VAT charge will show up on all invoices and orders. 

Fiverr will charge VAT on fees from the total order amount. For example, if Fiverr charges a fee of 10% on a order of $100, the VAT is taken from the $10 only, not the entire order of $100.

Clients in Mexico: VAT

For clients located in Mexico, Fiverr charges Value Added Tax (VAT) to those who order goods and services on Fiverr. This means that a VAT charge will show up on all invoices and orders.  

Clients in Nigeria: VAT

For clients located in Nigeria, Fiverr charges Value Added Tax (VAT) to those who order goods and services on Fiverr. This means that a VAT charge will show up on all invoices and orders.  

Clients in Kenya: VAT

For clients located in Kenya, Fiverr charges Value Added Tax (VAT) of 16% to those who order goods and services on Fiverr. This means that a VAT charge will show up on all invoices and orders. 

Clients in South Africa: VAT

For clients located in South Africa, Fiverr charges Value Added Tax (VAT) to those who order goods and services on Fiverr. This means that a VAT charge will show up on all invoices and orders.

Fiverr will charge VAT on fees from the total order amount. For example, if Fiverr charges a fee of 10% on an order of $100, the VAT is taken from the $10 only, not the entire order of $100.  

Clients in Australia: GST

For clients located in Australia, Fiverr charges Goods and Services Tax (GST) to those who order services on Fiverr, unless they provide a valid Australian Business Number (ABN) and acknowledge that they are registered for GST. GST will be assessed on the total amount of the order.

You can add your 11-digit ABN and confirm that you are registered for GST by clicking your username, and then selecting Settings > Billing. 

Unless you enter your valid ABN and acknowledge that you're registered for GST, Fiverr will charge GST. This means that a GST charge will show up on any invoices occurring before your valid ABN is successfully saved to your profile, and you've acknowledged you're registered for GST. We are not able to refund GST charges made before you registered your ABN on Fiverr.  If you have an ABN and are registered for GST, please enter your tax information to avoid being charged.

If you don't have an ABN or aren't registered for GST, please visit the Australian Taxation Office and the Australian Business Register sites.

Clients in New Zealand: GST

For clients located in New Zealand, Fiverr charges Goods and Services Tax (GST) to those who order services on Fiverr, unless they provide a valid GST number and acknowledge that they are registered for GST.

Clients in India: GST

Fiverr clients located in India must pay Goods and Services Tax (GST/GSTIN). All orders will incur a GST charge, and invoices will detail this information. Fiverr will charge a 18% GST from the total order amount.

Unless you enter your valid GSTIN number and acknowledge that you're registered for GST, Fiverr will charge GST. If you do not enter a valid GSTIN number, all invoices generated during that time will incur GST charges. These charges are irreversible and cannot be refunded. To avoid these charges, ensure you provide accurate GSTIN information when filling out your billing details.

FAQs

1. I have a tax exemption certificate, where can I submit it?
   Unfortunately, our current processes are unable to accommodate exemptions from state sales/use taxes on sales transactions. If you are exempt from taxation, please contact your tax advisor for the best method to handle any refund of taxes paid.
   
   
2. Not all orders I've made on Fiverr have included Sales Tax. Why is this?
   The Sales Tax will be calculated according to your billing address, your relevant state tax laws, and the type of service you're ordering. Not all states tax the same services, and not all states have the same rates.
   
   
3. I'm not located in the US, but my country also charges Sales Taxes. Will I be charged?
   Fiverr does not collect sales taxes from clients located in other countries at this time, although this may change in the future.