Revisions

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Revisions give customers the option to reject a freelancer's delivery, and provide freelancers with more time to include customer feedback and any changes required—based on the delivered work.

Revisions are an optional feature that freelancers may choose to offer their customers.
Note: When freelancers offer revisions on their Gig, they should be prepared to support the customers' requests.

 

What does "rejected" mean?

When a customer requests revisions on an order, the order's status is updated to Rejected.
This means that the customer rejected the delivery, and the freelancer is now required to update the delivery to include the changes requested. 

Note:
This doesn't mean that the freelancer is refusing to work on the revisions requested.
 
 

Tips to make your revisions more effective

Tips for customers Tips for freelancers
1. Communicate the changes you require as clearly as possible. 1. Communicate clearly in reference to the exact amount of revisions you offer your customers per Gig.
2. To make sure the order status changes, click on the Yes/No buttons and answer the questions (even if they don't 100% apply to your request).

Note: If the order remains Delivered, then your revision request was not recorded correctly. 

2. When your service offers a revision, always respect the customer's request.

Note: It is crucial that you communicate the exact amount of revisions you offer as clearly as possible.

3. Keep in mind that revisions must be requested within 3 days of the delivery or the order will be automatically marked as Completed.

3. If you choose to set unlimited revisions, it’s your responsibility to revise the Gig until the customer is satisfied.

 

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